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  CATHERINE GRACE INTERIORS

"We've Canceled Your Order"

12/24/2014

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I was recently doing my daily search through Pinterest when I found the most amazing burgundy coat.  Like most things on Pinterest, when I clicked on the link, it did not actually lead to anywhere that would help me find it.  Usually, at this point I give up searching any further for the item.  However in this situation, there was something special about it.  I knew I just had to have it.  Clark likes to remind me that I don't have to have anything, but I often disagree with that statement.

So I went on looking for the coat.  I searched far and wide.. via the internet.. and eventually found it through another blogger, BrooklynBlonde.  Once I knew the name of the coat, I officially started searching every store that could possibly have it.  Low and behold, Nordstrom, one of my favorite stores, had it in my size.  I was thrilled! I immediately purchased the coat and of course paid the extra shipping cost because I just can't wait longer than two days to have it.  

Two days later, I received the worst email of my life. Not really.. but the drama helps the story, right? Nordstrom sent me an email where they simply said, "We've Canceled Your Order."  I immediately called customer service where they informed me that unfortunately the coat had been sold out, and they were not expecting to receive more.  I was crushed and angry.  They teased me with the coat! They made it available and allowed me to sit for two days waiting for it to come before informing me it was all just a dream that could never come true.  

The only other store I saw any hope through was Macy's.  I searched online and saw that it was unavailable.  I then called their Customer Service, hoping they might have one in store.  The woman on the phone let me know that the inventory showed that not a single store had the coat in my size.  Having been a sales associate for several years, I knew I couldn't trust what the inventory said.  This is when it came to me: call my best friend, the only other person I know that is as much of a shopaholic as I am.  I asked if she would be working that day (she works in retail at the mall), and then questioned if she would be willing to go to Nordstrom and Macy's to check for the coat.  This was my last hope.

She of course said she would.  However, she went far beyond that.  This, folks, is just one reason why she is my best friend.  She will always go above and beyond to help anyone she can!  My friend went to Nordstrom first where they said they could get me a medium, I was looking for a small, from a different store.  She next went to Macy's to see what they could offer.  She worked with one very kind, and hardworking sales associate.  The two of them saw that one might be at the Cherry Creek Mall.  They then spent an hour, yes an entire hour, waiting and hassling the sales associates at the Cherry Creek Mall.  After all of that, they found it!

The Cherry Creek store told my friend that they would hold the coat for three days, until I got into town.  When I got into town, my friend and I went to the store and asked for the coat I had on hold.  They looked, and looked, and looked.  It was not on hold.  The woman informed me that they would never actually hold a coat for 3 days.  Great, thanks.  We looked out at the many racks of clothes that we were now going to have to search through.  It would take forever.  Then I looked to my left, and there it was.  Hanging on the front of a rack, all alone.  The only one left of its kind.  

I slipped it on, looked in the mirror, and it was perfect!
Thanks to my best friend and the sales associate who originally found it, I was able to find my 
gorgeous burgundy coat.
(The Burgundy Coat)
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